Fransisca Ayrhes Yensi

AVP UX Research, Blibli

Sisca’s 8years of experience in Service Design & Customer Experience builds her passion for User Research & facilitating the UX Co-creation Workshop.

0930 - 0950 AM

(27/10/2020) Tuesday

The Path To Become A UX Research Leader

Speaker: Fransisca Ayrhes Yensi, AVP UX Research, Blibli

Most of the company currently aware that pay attention to Customer Experience would differentiate their product/service from others so they become more user-centred and have UX Research role in the organization, When team get bigger a leader is needed. Through this session, you’ll understand about leadership and what you need to know if you aspire to be a leader.

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